EarthLink/Sprintmail Workarounds


Earthlink

If you use Earthlink, use the following under Server/Properties/Setup/Log on using:

Name:
<logon name>
Pass:
<logon pass>
 
For example, if your logon name is "fred" and your password is "flintstone", then it would be as follows:
   
Name:
Fred
Pass:
flintstone

Sprintmail

If you use Sprintmail, use the following under Server/Properties/Setup/Log on using:

Name:
<logon name>@sprint
Pass:
<logon pass>
 
For example, if your logon name is "Fred" and your password is "flintstone", then it would be as follows:
   
Name:
Fred@sprint
Pass:
flintstone
 
If that does not work, try:
 
Name:
Fred@sprintmail
Pass:
flintstone

Technical Explanation

Earthlink enabled a user authentication method known as AUTHINFO. Gravity has always supported the AUTHINFO command, but the Earthlink servers will disconnect a newsreading client if session is as follows:

authinfo user <user_login>@earthlink.com ( this is the form Earthlink told Gravity users to use)
authinfo pass <user_pass>
mode reader

As soon as "mode reader" is issued the Earthlink servers will disconnect. Note that if the user login name is simply the account name without the "@earthlink.com", the "mode reader" command does not cause a problem.

For SprintMail customers, the syntax that will not cause disconnection is a little different, an is outlined above on this page.